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Policy

Warranty

2-year coverage on every Clevio device

Limited warranty

This Limited Warranty applies to physical goods, and only to physical goods, purchased from Clevio (the "Physical Goods").

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.

During the Warranty Period, we will repair or replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance.

Warranty period

The Warranty Period for Physical Goods purchased from us is two years from the date of purchase. A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or two years from the date of replacement or repair, whichever is longer.

What's not covered

This Limited Warranty does not cover any problem that is caused by conditions, malfunctions, or damage not resulting from defects in material or workmanship.

How to obtain warranty service

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.

Contact us via email at support@clevio.com and you'll hear back from us as soon as possible — we normally reply to all emails within 24 hours.